Cooka Rapid Frequently Asked Questions

FAQ: Product Information

Where can I find product information and pricing?

Explore detailed product specs and pricing on our website at www.cooka.co.uk. For personalized quotes or inquiries, contact our team via the Contact Us page or email support@cooka.co.uk—our experts are ready to assist!

What types of components does Cooka Rapid manufacture?

Cooka Rapid crafts high-performance potentiometers, sensors, encoders, and magnetic sensors, alongside custom solutions tailored to your needs. We’re also expanding into rapid prototyping of innovative systems.

What industries do Cooka Rapid components serve?

Our cutting-edge components power industries like industrial automation, medical equipment, robotics, automotive, aerospace & defense, audio & lighting, agriculture & heavy machinery, and consumer electronics.

What is Cooka Rapid's approach to research and development?

Innovation is at the core of Cooka Rapid. Our in-house lab and expert engineers in Zhongshan explore new materials and processes, driving custom solutions and rapid prototyping. We use customer feedback and data insights to push performance boundaries.

What is Cooka Rapid's history and background?

Cooka Rapid’s story began in 2015, sparked by a passion for materials science innovation. We pioneered our proprietary 5th generation non-wear carbon paste technology, laying the foundation for high-performance potentiometers, sensors, and encoders. Today, we serve global industries and celebrate accolades like the China 11th National Innovation and Entrepreneurship Competition award

FAQ Products & Services Section

What are the key advantages of Cooka Rapid's components compared to competitors?

Our proprietary 5 generations of carbon-based paste technology delivers exceptional performance, reliability, and an industry-leading lifespan, significantly outperforming traditional components. This translates to reduced downtime, lower maintenance costs, and increased overall efficiency for our customers.

Do you offer custom component development?

Yes, we specialize in custom component development. Our in-house engineering team and laboratory facilities allow us to collaborate closely with you to design and manufacture potentiometers, sensors, and encoders that perfectly match your unique specifications and application needs.

What is Cooka Rapid's commitment to quality?

Cooka Technology is dedicated to delivering superior quality and reliability. We maintain strict quality control throughout our in-house manufacturing process, adhering to ISO 9001 standards, and conduct extensive testing to ensure our components meet the highest industry benchmarks.

What is the difference between rapid prototyping and full-scale production?

Rapid Prototyping:Rapid prototyping is perfect for early-stage development, allowing you to quickly create a limited number of functional parts. We leverage techniques like CNC machining to efficiently transform your CAD designs into physical prototypes, enabling you to test and validate your concepts before committing to mass production.

Full-Scale Production:Once your design is finalized, full-scale production ensures high-volume manufacturing with optimal cost efficiency and consistency. For most projects, we recommend injection molding, a process that involves creating custom molds to mass-produce identical parts, delivering the precision and reliability you expect from Cooka Technology.

What are your minimum order quantities?

We generally have no minimum order restrictions. You can order the exact quantity you need, whether it's a single prototype or a large production run. However, for fully customized components, we typically require a minimum order of 500 pieces. If your project involves minor modifications to an existing component, there are no minimum order restrictions.

What is the typical lifespan of Cooka Rapid's components?

The lifespan of our components varies depending on the specific product and its application. However, thanks to our innovative carbon-based paste technology, our components typically boast lifespans ranging from an impressive 500,000 cycles up to an astounding 20 million cycles, ensuring exceptional longevity and reliability.

Can I request samples of your components?

Yes, you can request samples of our components. For standard parts that we have in stock, you can conveniently order them directly from our website. For customized parts, we offer 3 samples for testing and evaluation before proceeding with mass production. This allows you to ensure the components meet your exact specifications and performance requirements before committing to a larger order.

Do you have any technical datasheets available?

Absolutely!, You can access our standard product datasheets in the product section of our website or on our alibaba shop. For specific customised products we will assign a specific product number and send the datasheets to you for your specific product.

Do you offer technical support and assistance with component selection and integration?

Absolutely! We understand that selecting and integrating the right components can be crucial to the success of your project. Our dedicated sales and engineering support teams are ready to assist you every step of the way. You can reach out to them via message, email, or phone for expert guidance on component selection, integration, and troubleshooting. Simply visit our Contact page to find the most convenient way to get in touch.

FAQ Ordering & Delivery Section

Where can I find product information and pricing?

The typical lead time for custom component development is 6 to 8 weeks. However, if your requirements can be met with minor modifications to an existing component or mold, we can often expedite the process and deliver your custom solution within 4 to 6 weeks. Please contact our sales team to discuss your specific needs and get a more accurate estimate.

How can I place an order for Cooka Rapid components?

You have several convenient options to place an order, you can order directly through our website, contact our sales team, or message us on social media. We strive to make the ordering process as seamless as possible, so please choose the method that works best for you. Our dedicated team is ready to assist you every step of the way!

Do you offer international shipping?

Yes, we offer international shipping. Our prices are quoted FOB (Free On Board), meaning the buyer is responsible for shipping costs and arrangements from our factory in Zhongshan, China. We're happy to assist you in finding the best shipping options and can recommend reliable local shippers. For your convenience, the majority of our international orders are shipped via DHL airmail.

Can I track my order status?

Yes, if we assist with your shipping arrangements, we'll provide you with the tracking number from DHL or our local shipping partners.

What are your customer support hours?

Our standard support hours are 8:30 AM to 5:30 PM China Standard Time (CST). We also offer extended support for international customers until 10:00 PM CST.

FAQ Additional Resources Section

How do you handle product returns or warranty claims?

We encourage thorough testing with initial samples to minimize returns. However, we stand behind the longevity of our components and will replace any that prove faulty within their specified lifespan. Please contact our customer support team for assistance with any returns or warranty claims.

Where can I find detailed information about your products and services?

You can find comprehensive information about our products, services, and company on our website: www.cooka.co.uk

How can I stay updated on Cooka Rapid's latest news and product releases?

Follow us on social media! We regularly share updates, product demonstrations, and engaging content on platforms like Youtube, Facebook, TikTok, LinkedIn, and X.

Where can I find product information and pricing?

You can explore our Alibaba storefront for detailed product information, pricing, and convenient ordering options.

Can I interact with your team in real-time?

Absolutely! Join us for our interactive TikTok livestreams from 4 PM to 6 PM China time. You can ask questions, learn more about our products, and connect with our team.